Terms & Conditions

1. The service

AurCard is a platform for creating digital business cards and profile pages for individuals and businesses, shareable by link, QR code, and NFC.

2. Your account

You must be eighteen or over and provide accurate details. You are responsible for keeping your password confidential and for all activity under your account.

Tell us immediately if you suspect unauthorised use.

3. Subscriptions and payment

The subscription is yearly only, paid in advance. Prices are in Saudi riyals including VAT for customers in Saudi Arabia, and in US dollars for customers outside it.

With automatic renewal enabled, the subscription renews and is charged at the start of each year at the price shown on the price card, until you cancel. You may cancel at any time and keep access until the end of the year you have paid for.

You may request a refund within fourteen days of the date of payment, as set out in the Refunds section below.

4. Refunds

You may request a refund within fourteen days of your first payment if you have not made substantial use of the service.

Subsequent renewals, consumed subscription periods, and physical products already shipped are not refundable.

5. Acceptable use

You may not use the platform for anything unlawful, impersonate others, publish misleading, abusive, or infringing content, attempt to breach or disrupt the platform, or send unsolicited messages.

We may suspend any account in breach without prior notice.

6. The business’s WhatsApp number and automated messages

Linking the business’s WhatsApp number, the campaigns sent from it, and the auto-reply all operate in the business’s name and from its number, and responsibility rests with the business alone: the content of the messages, the numbers they are sent to, and any restriction or ban of the number by WhatsApp or any regulatory claim that may follow. AurCard provides controls that reduce these risks — daily caps, gaps, quiet hours, automatic pausing, and consent checks — and does not guarantee the number keeps working, nor bear responsibility for WhatsApp’s decisions.

Before enabling the auto-reply or the notice mode for existing customers, the business is shown notices to that effect and acknowledges them.

7. Marketing messages and consent

The platform may not be used to send marketing messages to anyone who has not agreed, to purchased lists, or to anyone who asked to stop. The platform enforces this technically as far as possible; the business undertakes not to circumvent these controls by any means and to comply with the Personal Data Protection Law and the telecommunications regulations in force in the Kingdom.

8. Customer data belongs to the business

Numbers, conversations and consents collected through the business’s employee cards and pages are kept in the business’s account and remain there when an employee leaves. An employee whose access is ended retains no right to that data through the platform, and the business is responsible for setting its employees’ permissions appropriately.

9. The smart sticker and physical products

The smart sticker is a physical product sold separately and shipped to the business address registered in its account, or, if the business has no address, to the address you give when ordering. The refund terms above apply to it only before shipping, and it works for as long as the business subscribes to a plan that opens the shop page.

10. Content you publish

You keep ownership of what you publish, and grant us a limited licence to display and store it solely to operate the service.

You confirm you have the right to publish what you upload and accept responsibility for any claim arising from it.

11. Our intellectual property

The AurCard name, logo, design, and software belong to Aurages. They may not be copied or reused without written permission.

12. Availability

We aim to keep the platform available at all times, without guaranteeing uninterrupted service. We may carry out scheduled maintenance and will give notice where practical.

13. Limitation of liability

The service is provided as is. We are not liable for indirect loss, lost profit, or data loss arising from causes outside our control.

In any event our total liability will not exceed what you paid in the preceding twelve months.

14. Termination

You may delete your account at any time. We may terminate or suspend the service for breach of these terms or non-payment.

On termination your cards stop working and your data is removed in line with the privacy policy.

15. Changes to these terms

We may amend these terms and will notify you of material changes before they take effect. Continuing to use the platform afterwards constitutes acceptance.

16. Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia, and the Saudi courts have jurisdiction over any dispute arising from them.